All kits and large items will be shipped via a national freight service chosen by Sunbelt Solar.
Shipping times vary, allow 5-10 business days for processing and normal transit times(2-7 days depending on location). Our systems ship direct from the several locations throughout the U.S.
Inspect shipment on arrival.
Before signing for the shipment, note any damages or shortages to the shipper.
If there are discrepancies or shortages, report them to Sunbelt Solar in writing within 2 days of receiving shipment.
Delivery addresses supplied by the customer that are non-delverable by the transportation company will be charged a $15 rerouting fee if corrected in transit; if the item(s) are returned to the warehouse and require reshipping to a new address, the additional charges for the actual shipping charge from the transportation company will be charged to the customer.
All items delivered in good condition are eligible for return within 30 days of receipt. A 15% restocking charge applies to all returned items. This policy does not apply to warranty returns or shipping damaged returns.